Secretlab OMEGA 2020 Series
Everyday comfort without the frills. The Secretlab OMEGA 2020 sets the standard for impeccable build quality and comfort in a gaming chair.
Superior Comfort in a Compact Form Factor
Specially formulated patent-pending cold-cure foam, crafted for the perfect blend of even weight distribution and optimal pressure relief.
Secretlab PRIME™ 2.0 Leatherette is stress-tested in our lab for durability, abrasion and flex resistance — far more rigorous than industry standards, for years of real-world use.
All-day comfort with the Secretlab Signature Memory Foam Head Pillow. Made of dense premium memory foam coated in a layer of cooling gel and wrapped in velour for a soft touch.
Snug Fit Seatbase
Complete Recline And Tilt Adjustability
Full-Metal 4D Armrests
Signature Memory Foam Lumbar Pillow and Head Pillow with Cooling Gel
Best-In-Class Materials
Resources and Specifications
Frequently Asked Questions
Once your order has been delivered, we’ll send you an email containing an assembly video and guide. You can also find them on our Resources page.
The assembly video and guide will walk you through each step of assembly. We strongly recommend that you watch this before attempting to assemble your Secretlab gaming chair as it contains vital safety information and tips that will make your assembly process smoother. Most users take about 20 minutes to assemble their chair.
If you run into any issues during assembly, please contact us via our Contact Form. Our support team will be in touch shortly.
We engineer our chairs for years of daily use, but proper aftercare is still crucial to ensure they stay in good condition. This means keeping liquids away from your Secretlab chair and wiping it down regularly to keep it clean. For more tips on keeping your gaming chair in mint condition, we’ve put together a handy Aftercare Guide with more detailed maintenance instructions.
Under normal circumstances and subject to stock availability, orders typically take 1 working day to be processed. Thereafter, the estimated delivery periods will depend on your shipping option.
Standard shipping:
Delivered within 1-4 working days for North Island and 3-6 working days for South Island.
Priority Shipping:
As above but with priotized order processing to get your order ready for courier pickup within the day/by next working day. Estimated delivery date will be shown during checkout
Express Shipping (Small Parcel):
Delivered within 1-2 days for all other zones and within 2-3 days for South Island, Chatham Island, Waiheke Island.
* Exceptions apply for particularly distant or less accessible locations.
** Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.
Secretlab OMEGA 2020 Gaming Chair
Customer Reviews
Customer Reviews
- Reviews
- Questions
Great value for money
This might be the best gaming chair I have ever owned. Really comfortable and great value for money
Great chair
Great chair for long hours sitting
Half good, half average
Really nice, very well made chair delivered in over the top presentation with tons of packaging to dispose of. The base is amazing but the back rest is a bit too firm, possibly because of the overly fancy lumbar support which I imagine means a large portion of the back rest is plastic rather than just foam. I also think the magnetic head rest and the memory foam arm rests are amazing, but I wish the arm rests went back further or went lower, I can't get my chair close enough to my desk. And do the arm rests really need to come in such fancy packaging? I appreciate the thought that went into the packaging but I feel like it was a bit much, especially the giant glossy assembly guide that I used once and then threw away. It was a good price for a well made chair but I'm not completely comfortable on it, hopefully I will get used to it.
A game-changer!
The chair's ergonomic design with adjustable lumbar support and multi tilt mechanism ensures hours of comfort while working or watching long videos making this chair a must- have. Highly recommend!