SECRETLAB
TITAN EVO 2022 Series
The best of OMEGA and TITAN in one chair
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Secretlab OMEGA 2020 Series
2020 Series
customer reviews
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2Choose your Color
1x Secretlab Signature Memory Foam Head Pillow
1x Secretlab Signature Memory Foam Lumbar Pillow
View all contents: What’s in the box?
- Ships* from Mangere, Auckland
- In light of the recent lockdown in New Zealand, please expect shipping delays as our couriers work to get your order to you as soon as possible.
Typically delivers within (North Island) 1-3 working days and (South Island) 3-7 working days by Mainfreight. Exceptions - Up to 5-Year Extended Warranty Learn More
- Up to 49-day refund/return policy** Learn More
** Return fees apply.
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Recommended Size |
S-M
L
XL
|
 Height |
< 180cm |
 Weight |
< 110kg |
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Product Features
Resources and Specifications
Frequently Asked Questions
Once your order has been delivered, we’ll send you an email containing an assembly video and guide. You can also find them on our Resources page.
The assembly video and guide will walk you through each step of assembly. We strongly recommend that you watch this before attempting to assemble your Secretlab chair as it contains vital safety information and tips that will make your assembly process smoother. Most users take about 20 minutes to assemble their chair.
If you run into any issues during assembly, please contact us via our Contact Form. Our support team will be in touch shortly.
We engineer our chairs for years of daily use, but proper aftercare is still crucial to ensure they stay in good condition. This means keeping liquids away from your chair and wiping it down regularly to keep it clean. For more tips on keeping your chair in mint condition, we’ve put together a handy Aftercare Guide with more detailed maintenance instructions.
Orders are shipped from our warehouse in Auckland. Once you’ve placed your order, it typically takes up to 2 working days to be processed and 95% of our orders are delivered within 1-3 working days for the North Island, and 3-7 working days for the South Island.* Once your order has shipped, you’ll receive a tracking number that you can use to follow your package as it makes its way to you.
*Exceptions may apply for particularly distant or inaccessible locations.
**Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, or other unforeseen circumstances outside of our control.
Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.
Secretlab OMEGA 2020
Customer Reviews
Customer Reviews
- Reviews
- Questions
United StatesI have been satisfied overall with my Omega chair. It is a little stiff yet I can sit in it for hours. I wish the pillow was not as.. thick... but it is very soft. I like the adjustable arm rests. The features are easily adjustable. Overall I would recommend this chair for a main gaming and/or office chair. Slightly softer seating, or more seating options, and a slightly thinner head rest pillow, would make it 5 stars for me.
CanadaThe chair is very comfortable, well designed, High Quality leather
United KingdomThe chair is perfect other than some fraying on the logos. All logos undid themselves slightly within a few weeks but have not gotten much worse yet.
United StatesI've used this chair now for about three months now. One of the best chairs I have ever used. I chose this chair based on my height and weight (I am very small person). The softweave is very soft and comfortable. The only issues I have experienced with this chair is that the arm rests are not very sturdy. They tend to move pretty easily with a little bit of pressure instead of staying locked in place. The only other minor issue I have had is the softness of the pillows as they tend to be more on the firm side. Would recommend this chair despite these few issues!
United KingdomYou hear the hype, you see the price tag, you put it off, but when you buy it you wish you would've bought it years ago! It's worth every penny and it's helped my posture so much. 100% recommended!!
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