Experience maximum
comfort, sooner.

Shipping generally costs around $59 for one Secretlab chair. The final shipping cost depends on your location and will be calculated at checkout. We also offer discounted or free shipping promotions from time to time, so do keep a lookout for them!

We ship to residential or commercial addresses in New Zealand, but are unable to deliver to PO boxes. If you have a special delivery request, such as calling in advance, scheduling delivery dates, or leaving the package in a specific location, please reach out to our support specialists via our Contact Form. Our team will convey your request directly to Main Freight, who will try their best to meet your request.

Under normal circumstances and subject to stock availability, orders typically take 1 working day to be processed and will thereafter be delivered within 1-4 working days for North Island and 3-6 working days for South Island.

* Exceptions apply for particularly distant or less accessible locations.

** Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.

Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.