Secretlab OMEGA 2020 Series
Everyday comfort without the frills. The Secretlab OMEGA 2020 sets the standard for impeccable build quality and comfort in a gaming chair.
Superior Comfort in a Compact Form Factor
Specially formulated patent-pending cold-cure foam, crafted for the perfect blend of even weight distribution and optimal pressure relief.
Secretlab PRIME™ 2.0 Leatherette is stress-tested in our lab for durability, abrasion and flex resistance — far more rigorous than industry standards, for years of real-world use.
All-day comfort with the Secretlab Signature Memory Foam Head Pillow. Made of dense premium memory foam coated in a layer of cooling gel and wrapped in velour for a soft touch.
Snug Fit Seatbase
Complete Recline And Tilt Adjustability
Full-Metal 4D Armrests
Signature Memory Foam Lumbar Pillow and Head Pillow with Cooling Gel
Best-In-Class Materials
Resources and Specifications
Frequently Asked Questions
Once your order has been delivered, we’ll send you an email containing an assembly video and guide. You can also find them on our Resources page.
The assembly video and guide will walk you through each step of assembly. We strongly recommend that you watch this before attempting to assemble your Secretlab gaming chair as it contains vital safety information and tips that will make your assembly process smoother. Most users take about 20 minutes to assemble their chair.
If you run into any issues during assembly, please contact us via our Contact Form. Our support team will be in touch shortly.
We engineer our chairs for years of daily use, but proper aftercare is still crucial to ensure they stay in good condition. This means keeping liquids away from your Secretlab chair and wiping it down regularly to keep it clean. For more tips on keeping your gaming chair in mint condition, we’ve put together a handy Aftercare Guide with more detailed maintenance instructions.
Under normal circumstances and subject to stock availability, orders typically take 1 working day to be processed. Thereafter, the estimated delivery periods will depend on your shipping option.
Standard shipping:
Delivered within 1-4 working days for North Island and 3-6 working days for South Island.
Priority Shipping:
As above but with priotized order processing to get your order ready for courier pickup within the day/by next working day. Estimated delivery date will be shown during checkout
Express Shipping (Small Parcel):
Delivered within 1-2 days for all other zones and within 2-3 days for South Island, Chatham Island, Waiheke Island.
* Exceptions apply for particularly distant or less accessible locations.
** Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.
Secretlab OMEGA 2020 Gaming Chair
Customer Reviews
Customer Reviews
- Reviews
- Questions
Glad I took the plunge
This chair has a lot of mixed reviews, and to be honest I was super anxious about taking the plunge with it but ultimately I'm a happy customer. I'm on the shorter side, but also plus-size, so I got the XL but I was worried if the larger chair would suit my body type given its made for taller people. It's perfect for me. I suffer from a nerve pain condition, predominantly in my lower back but started also getting a lot of upper spine pain with my previous chair, so I had to make a decision. My upper spine pain basically, done and my lower back hip pain is greatly reduced. Being able to raise the armrests to make it so it supports my arms on mouse and keyboard has life changing. The only drawback with those is, I like having them inward on my XL to have them comfortable but often I'm having to fix them back inward cause they move very easily from being bumped - i almost wish there was a lock feature on the armrests to stop this. As for lumbar support - its there but very faint. Honestly I wasn't expecting much from a gaming chair, and to be fair - this has more adjust-ability than any other one I've had, but if you're looking for a significant curve you wont find it, its more subtle. Its a firm chair, but padded, which I love, but I'm also a person who likes a super firm mattress, and a padded but firm couch, or memory foam pillows. Ultimately my best advice is, do what I did - find reviews (reddit is super helpful) based off of people who have similar body types and preferences to you in what you like. There will be people who think it's the best thing ever, there will be people who say its the absolute worst - which is super intimidating, but ultimate comfort in chairs is very subjective.
Best gaming chair out there !
10/10 highly recommended
Incredible product. Shipping to ACT was very efficient and the delivery service was excellent.
Amazing!
Pretty much the best gaming chair out there. And the Dragon Ball Z collab is beautiful
Secretlab TITAN Evo - XL - SoftWeave™ Plus Fabric
My son said this chair is like sitting in first class. We got the XL because my son is 5’11” and growing. This chair fits him well and is very comfortable. The head cushion is magnetic and so are the arm rests. Making it easy to upgrade. A very well made chair.